From signup
to payout.
Manage members, subscriptions and payments from your phone.
See pricingKnow your members.
- Members and customers
- Manage the people who train at your club and the customers who pay for them.
- Member details
- Keep photos, dates of birth, medical notes, email addresses and phone numbers on member and customer profiles.
Sell what your club offers.
- Online signup
- We timed it! Signing up with Clubware was 7.5× faster than a paper form. Members who signed up AND paid still finished 1.97× faster than paper!
- Membership plans
- Set recurring payments to suit your club: daily, weekly, monthly, every three months, yearly and more.
- Subscription controls
- Pause or cancel a subscription when a member’s circumstances change.
- One-time products
- Create products for joining fees, gradings, uniforms, gear and other one-time purchases.
Keep payments moving.
- Ways to pay
- Accept NZ bank direct debit, Apple Pay, Google Pay, Link, debit and credit cards, including Amex.
- Cards on file
- Charge a customer’s saved card for joining fees, gradings, uniforms or gear.
- Automatic payment recovery
- Failed membership payments are retried automatically to help collect missed income.
- Full and partial refunds
- Refund a whole payment or just part of it.
- Fraud alerts
- Machine learning flags suspected fraudulent payments for review, so you can decide whether to refund the payment or block the card.
Keep track of the money.
- Flexible payouts
- Choose a payout schedule that suits your club, from selected days each week to fortnightly or monthly payouts.
- GST and fee statements
- Access GST information and export statements of your fees.
- Transaction exports
- Export your transactions as CSV files for your records or your accountant.
Keep your team in the loop.
- Staff permissions
- Add staff and choose what each person can access.
- Activity and audit logs
- See new members, subscriptions, staff and signups in your club’s activity feed. Check the audit log to see which staff member changed what.
- Custom notifications
- Choose the updates you receive by email or push notification on your phone.
- Monthly club recaps
- Get a monthly recap of how your club is going.
Help shape
what’s next.
These ideas are under consideration. Your club’s feedback helps us decide what to build next.
- Grading
- A module for managing member gradings.
- Member self-service
- A customer portal or app where members can manage things themselves.
- Events
- Create events, sell tickets and track attendance.
- Club websites
- Build, publish and manage your club’s website from Clubware.
- Signed agreements
- Collect signed agreements alongside your signup terms and conditions.
- Attendance and retention
- Track who’s training and help members stay involved.
- Supplier integrations
- Connect your club with martial arts supply stores.