Questions
about Clubware.

What is Clubware?

Clubware is club management and recurring billing software for martial arts clubs in New Zealand. It gives new members a link to join and pay, keeps families and plans organised, collects membership payments, retries failed payments and shows staff what happened in one place.

How much does Clubware cost?

Clubware has no monthly or per-member fee. Payment processing is included in one fee. There is a one-off setup fee, waived for founding clubs that join by 31 December 2026. See Pricing for the current numbers.

See pricing
Who makes Clubware?

Clubware is independent, made in New Zealand and built for martial arts clubs by Arthur, the founder you talk to directly. You will find it only at clubware.app.

Can members pay from their bank account?

Yes. On your club's join or payment link, the member enters their bank account number and name and authorises a New Zealand direct debit. Card payment is also available when you enable it.

What happens when a member's payment fails?

Clubware retries the payment automatically at times most likely to succeed. If payment details need updating, staff can send the member a link, and Clubware tells staff when the payment recovers.

Do my members need to download an app?

No. Members join and pay in their web browser from your club's link. Only staff use the Clubware app.

Can one parent pay for two or three kids?

Yes. One payer can manage payments for multiple members, so a parent can pay for two or three children without separate billing records for themselves.

Do we have to move all our existing members at once?

No. We can set up your club and start with the next few new members using your join link or QR code. Once you are happy with Clubware, we will move your existing members and do the hard work. If something is not right, we will fix it. If Clubware still is not right for you, we will export your data in the format that works for you.

When does the money reach my bank account?

Choose a daily, weekly or monthly payout schedule. You can see each payout's expected arrival date in Clubware.

Can I still take cash?

Yes. Cash stays your business, and Clubware charges nothing on it because Clubware does not process it. Cash payments are not recorded in Clubware today. If your club needs cash tracked, that is something we can build with you.

Is there a contract? What happens if we leave?

There is an agreement, but zero lock-in or minimum-term. Your data is yours, and we export it for you on request if you leave. We will talk through the agreement with you before setup.

How does GST work?

Record your club's GST status and number in Clubware, then download a fee statement and transaction export for your accountant. Clubware's fee has no GST added.

How do I get started?

Request a callback. Arthur will set up your club, show you around and prepare your join link or QR code so you can start with your next new members.

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